跨國電商龍頭亞馬遜Amazon員工用瓶子解尿!臥底記者踢爆工作環境超差勁

亞馬遜讓員工用瓶子解尿!臥底記者踢爆工作環境超差勁

跨國電商龍頭亞馬遜(Amazon)過去曾被臥底記者與離職員工踢爆,讓職員用寶特瓶解尿,如今美國眾議員亦撰文指責亞馬遜的工作環境,使其不得不承認疏失,並允諾會改善問題。

根據美聯社的報導,3月24日,美國眾議員馬克(Mark Pocan)回應了亞馬遜執行長一篇關於「進步的工作環境」的推文。馬克在推特上寫道「一個不讓員工組成工會,且只能在水瓶中上小便的企業,儘管每小時提供15美元的薪水,也不代表擁有『進步的工作環境』」。

不料,亞馬遜竟然發文回嗆馬克「你該不會真的相信在水瓶中小便的傳聞吧?如果那是真的,根本不會有人想為我們工作。」

然而各種公開證據都已證實亞馬遜的工作環境極為惡劣。武漢肺炎爆發後,電商需求擴大造成物流爆量的狀況,為追求工作效率,亞馬遜員工的負擔急遽增加,勞動條件也越來越糟。

曾經臥底進入亞馬遜倉儲部門任職的英國記者詹姆士(James Bloodworth)就表示,自己曾親眼看到亞馬遜的倉儲工作環境中有充滿尿液的瓶罐,而他過去的書籍中也曾明確紀錄員工因為擔心上廁所延誤工作,於是隨手使用寶特瓶來小便。

此外,根據科技媒體INSIDE的報導,過去也有不少離職員工對媒體爆料亞馬遜惡劣的勞動條件。位於匹茲堡的亞馬遜員工就曾對外曝光物流經理發佈的內部郵件,信中表示公司已多次發現裝著尿液的瓶罐被隨意丟棄,要求員工不得再犯。

亞馬遜昨(3日)終於向馬克道歉,並承認公司送貨員曾迫於時限壓力而在寶特瓶中解尿,同時也允諾會尋找解決方案,不過具體如何處理則無從得知。

Our recent response to Representative Pocan

On Wednesday last week, the @amazonnews Twitter account tweeted the following back to Representative Mark Pocan:

This was an own-goal, we’re unhappy about it, and we owe an apology to Representative Pocan.

First, the tweet was incorrect. It did not contemplate our large driver population and instead wrongly focused only on our fulfillment centers. A typical Amazon fulfillment center has dozens of restrooms, and employees are able to step away from their work station at any time. If any employee in a fulfillment center has a different experience, we encourage them to speak to their manager and we'll work to fix it.

Second, our process was flawed. The tweet did not receive proper scrutiny. We need to hold ourselves to an extremely high accuracy bar at all times, and that is especially so when we are criticizing the comments of others.

Third, we know that drivers can and do have trouble finding restrooms because of traffic or sometimes rural routes, and this has been especially the case during Covid when many public restrooms have been closed.

This is a long-standing, industry-wide issue and is not specific to Amazon. We’ve included just a few links below that discuss the issue.

Regardless of the fact that this is industry-wide, we would like to solve it. We don’t yet know how, but will look for solutions.

We will continue to speak out when misrepresented, but we will also work hard to always be accurate.

We apologize to Representative Pocan.

🍎たったひとつの真実見抜く、見た目は大人、頭脳は子供、その名は名馬鹿ヒカル!🍏
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